Terms of Service
Last Update :
Oct 10, 2025
Introduction
Welcome to Maple Customs Broker Inc. (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website [https://www.maplecustomsbrokers.com] (“Website”) and the services we provide.By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website or services.
User Responsibilities
Account Creation
If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately if you suspect unauthorized access or use of your account.
Prohibited Activities
You agree not to use our Website for any unlawful or prohibited purposes, including but not limited to:
Engaging in fraud, hacking, spamming, or distributing malware;
Violating intellectual property or privacy rights of others;
Uploading or distributing defamatory, obscene, or harmful content;
Attempting to disrupt or interfere with our Website’s functionality or security.
Content Guidelines
You are solely responsible for any content you upload, post, or share through our Website. By submitting content, you grant Maple Customs Brokers Inc. a non-exclusive, royalty-free license to use, display, and distribute such content as necessary for providing our services.
Intellectual Property
All materials on this Website, including but not limited to text, graphics, logos, images, software, and other digital content, are the property of Maple Customs Brokers Inc. or its licensors and are protected by Canadian and international intellectual property laws.
You may not copy, reproduce, modify, distribute, or create derivative works from our content without our express written permission.
Privacy
Your privacy is very important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal information. By using our Website, you consent to the collection and use of your data in accordance with our Privacy Policy.
Payment and Billing
If any of our services require payment, you agree to pay all applicable fees and charges. All payments are processed through secure third-party payment systems. Maple Customs Brokers Inc. does not store or retain your payment card details.
Disclaimer of Warranties
Our Website and services are provided “as is” and “as available”, without any warranties of any kind, either express or implied.
We do not warrant that:
The Website will be uninterrupted, secure, or error-free;
The content will always be accurate, reliable, or up to date;
The Website will meet your expectations or business needs..
Limitation of Liability
To the fullest extent permitted by law, Maple Customs Brokers Inc. and its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of (or inability to use) our Website or services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless Maple Customs Brokers Inc., its affiliates, and employees from and against any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your:
Use or misuse of the Website or services;
Violation of these Terms and Conditions;
Violation of any rights of a third party.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the applicable federal laws of Canada.
Any disputes arising under or related to these Terms shall be resolved exclusively through binding arbitration held in Toronto, Ontario, unless otherwise required by law.
Changes to Terms
We may update or revise these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Website after such changes constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us at:
Maple Customs Brokers Inc.
Attn: Julie Zhu
Unit 2, 235 Hood Rd, Markham, ON L3R 4N3
Tel: 647-968-7717
Fax: 647-699-9687
Email: info@maplecustoms.com